Question 1

Who does Restate Health supply?

Accepted Answer

Restate Health supplies research peptides at wholesale to qualified researchers, laboratories and other qualified purchasers, for laboratory research use only. Products are not sold to the general public.

Question 2

Are products batch-tested and is a COA available?

Accepted Answer

Lots are tested by an independent laboratory before release. Certificates of Analysis are published in the certificate library by lot number, 113 so far across 49 products. If a product has none listed yet, ask support what is on file.

Question 3

How do I get my account pricing with Restate Health?

Accepted Answer

Sign in to see the pricing set for your account; what you see is what you pay. If you do not have an account yet, register or write to support@restatehealth.com and the team will set you up. Once the account is verified, account pricing shows on every product page and in the cart.

Question 4

Do I need an account to order?

Accepted Answer

You can order directly without one, but creating an account keeps your order history in one place and shows you the pricing set for your account.

Question 5

How fast do orders ship?

Accepted Answer

Orders are typically processed within 1 to 2 business days. Delivery inside the US usually takes 2 to 3 days after that, and every order is tracked.

Question 6

How are orders packaged?

Accepted Answer

Orders ship in plain, protective packaging with no outer branding, and tracking is provided on every box.

Question 7

Where are products made?

Accepted Answer

Everything is manufactured in the United States and ships from within it, and every lot is independently tested before it ships.

Question 8

What does research use only mean?

Accepted Answer

It means our products are supplied for laboratory research and development. They are not for human or veterinary use and are not intended to diagnose, treat, cure or prevent any disease.

Question 9

How should vials be stored?

Accepted Answer

Keep vials sealed and stored as labeled, typically refrigerated and away from light. Once reconstituted, follow your own laboratory protocol for handling and storage.

Question 10

Can I get a COA for a past lot?

Accepted Answer

Yes. Send us the lot number from the vial label or packing slip and we will return the matching certificate.

Question 11

How do bundles ship?

Accepted Answer

Bundles ship as the individual products that make them up, billed together at one bundle price.

Straight answers on ordering, shipping, storage and documentation.

Who does Restate Health supply?+

Are products batch-tested and is a COA available?+

How do I get my account pricing with Restate Health?+

Do I need an account to order?+

How fast do orders ship?+

How are orders packaged?+

Where are products made?+

What does research use only mean?+

How should vials be stored?+

Can I get a COA for a past lot?+

How do bundles ship?+